About Us

About Quick Response

We are a national leader in the industry
with over 40 years experience.

Our Expertise

Quick Response is a national leader in 24/7 alarm monitoring technology. Quick Response is a UL listed, Five Diamond Certified Central Station offering Alarm Monitoring, Video Analytics, Video Verification, Fusion Monitoring, Disaster Recovery, Technology & Infrastructure, Dealer Portal Access, Custom Billing Services, Dealer Training, Flexi-Funding Dealer Financing Program and much more.

For over 40 years Quick Response has distinguished ourselves by supporting our integrators and dealers with the highest quality wholesale monitoring at competitive rates. Providing end-users with the most reliable, responsive service allows us to minimize problems and maximize customer service.

Our Service

Quick Response takes pride in being the right-sized company. We are big enough to provide all the services and technology of a large company, while still small enough to deliver a personal touch and friendly service. Quick Response provides solutions to enhance your business!

Our History

Our company cut its teeth in the monitoring industry over 40 years ago as a Sonitrol alarm dealer. Quick Response was created in 1996 in response to a need in the industry for a high-quality wholesale central station in the Midwestern market. For the past 20+ years, Quick Response has experienced significant growth, including two strategic acquisitions.

Quick Response is proud to be a multi-generational family business.

Our Team

At Quick Response, we believe our success is a natural by-product of the success of our dealers and integrators.

Jeff Cohen, President

Jeff has spent most of his life in the alarm industry. As the second generation in the family business, he is experienced in the challenges of running a business in such a fast-paced, quickly changing industry. Jeff has a bachelor’s degree in business from Washington University and an MBA from Case Western University.

Marty Borer, General Manager

Marty joined Quick Response in May of 2015. Marty has over a decade of Operational Management experience in multiple industries including Information Technology. His strengths include identifying and assessing organizational needs and implementing long and short-term strategies. Marty believes in an honest, customer centric approach. He cultivates an inclusive work environment that provides a motivated and engaged workforce. He has a Bachelor of Science degree in Business Administration. Marty enjoys charitable fundraising, sports, and the game of golf.

Jennifer Badalich, Operations Manager

Jennifer joined Quick Response in March 2014. Her experience in office management in both the Automotive and Security industries has provided her with a comprehensive skill set enabling her success at Quick Response. She is a team player and maintains a professional atmosphere, while improving the service, organization and procedures in central station. Jennifer proves daily that she is an asset to the Quick Response team. Jennifer is a sports fanatic, avid gardener and loves to ice skate.

Andy Ramos, Sales Manager

Andy is a John Carroll graduate with a BA in Political Science with almost 25 years of sales experience. He has spent the last 13years in the Security Industry. Andy was previously with Quick Response, but has spent the last 5 years on the distribution and panel manufacturing side of the business.  Between these experiences and his previous time at Quick Response, Andy is well rounded in the industry and has knowledge in security, fire, access control and CCTV. In his spare time, Andy is a diehard Ohio State and Cleveland sports fan, much to his chagrin.  He also enjoys fine dining and music.


Quick Response is a proud member

of the following industry associations:

The Monitoring Association

The Monitoring Association (TMA) is a trade association representing providers, users, bureaus, and other agencies of Central Station protection services that are certified by a TMA-approved Nationally Recognized Testing Laboratory (NRTL), such as UL, FM and/or ETL. http://tma.us/

Electronic Security Association

ESA is the largest professional trade association in the U.S. that represents the electronic life safety, security and integrated systems industry. ESA is made up of a select group of trusted security companies. www.alarm.org

National Fire Protection Association

The mission of the international nonprofit NFPA, established in 1896, is to reduce the worldwide burden of fire and other hazards on the quality of life by providing and advocating consensus codes and standards, research, training, and education. www.nfpa.org.

Underwriters Laboratories

UL is a global independent safety science company with more than a century of expertise innovating safety solutions from the public adoption of electricity to new breakthroughs in sustainability, renewable energy and nanotechnology. Dedicated to promoting safe living and working environments, UL helps safeguard people, products and places in important ways, facilitating trade and providing peace of mind. www.ul.com

Our partner in service

Kirschenbaum & Kirschenbaum, P.C. Attorneys at Law

Founded in 1977, Kirschenbaum & Kirschenbaum, P.C., is one of Long Island's most prominent and well-respected mid-size general practice law firms. The firm continues its tradition of providing clients with legal advice and services of the highest quality and maintaining and fostering diversity in its practice. From representing a wide variety of large and small clients in many different industries, their attorneys have the hands-on experience and knowledge needed to handle almost any type of legal matters, whether litigation or transactional. www.kirschenbaumesq.com.